EveryIT Service Desk team increases call center monitoring coverage by 100% without adding headcount
Microsoft’s Customer Service and Support (CSS) business runs 100+ call centers around the world in 40 languages for their consumer products. These include some of Microsoft’s most well-known brands such as Windows, Office, Surface, and Xbox.
Leading digital advertising agency advances data analytics using Vertica on AWS cloud
Integral Ad Science (IAS) is a global market leader in digital ad verification, offering technologies that drive high-quality advertising media. IAS equips advertisers and publishers with the insight and technology to protect advertising investments from fraud and unsafe environments as well as to capture consumer attention and deliver business outcomes. Founded in 2009, IAS is headquartered in New York, with global operations in 18 offices across 13 countries.
EveryIT Service Desk increases operational efficiency and scalability
The Microsoft OEM Operations team is a global organization that supports partners who build, market, and sell devices with Microsoft software and services, through an ecosystem of content delivery portals.
International WordPress hosting company implements ConvergDB to better utilize AWS cloud resources
Founded 2009 & with headquarters in Tucson, AZ, this company is a WordPress hosting market leader in innovation, speed, scalability, and security. They serve thousands of clients, ranging from the largest tech companies, to universities, creative agencies, city and state governments, magazines, ski resorts, and other large and midsize businesses.
Global adtech company migrates to Vertica for lower costs and increased efficiency
The privately-owned technology company helps their clients to analyze the value of digital advertising placements. The company is known
for addressing issues around fraud, viewability, brand risk, and TRAQ, a proprietary media quality score. The company is headquartered in New York City and has locations in Chicago, San Francisco, Berlin, London, Paris, Singapore, Melbourne, and Sydney.
SaaS provider adjusts architecture to fit growing demands
This Utah-based company specializes in business intelligence tools and data visualization for customers and manages their customer’s data sets in order to allow for self-service business intelligence.
Telecom operator increases efficiency with predictive analytics
Our client is a major Chinese telecom operator who needed to improve the efficiency of their highly complex data operations.
Mixed shore, multilingual content solution delivers high volume results
The Microsoft worldwide sales force needed to build a Service Contracting Office (SCO) to facilitate the contracting and negotiation for services deals.
Hospitality CRM provider gets customized AWS cloud solution to scale faster to larger customer base
This Oregon-based company has served the hospitality industry since 1987. They boast the only CRM designed specifically for the hospitality industry. Their solution and services unify customer’s revenue, reservation, and marketing teams around a single source of guest-data to drive more direct bookings and revenue.
EveryIT accelerates autonomous device industry, amplifying growth & agility for technology giant
Based in the Silicon Valley, our customer is one of the world’s leading technology companies, delivering software solutions for top global clients and servicing billions of people worldwide. Established in 2004, the company has more than 50,000 employees in 70 offices across North America, Latin America, Europe, Middle East, Africa, and the Asia Pacific.